Privacy Policy

Triumph Workshop's payment processing is handled by TBK Bank. For their privacy practices, please review TBK Bank's Privacy Policy

1. Information We Collect

When you use Triumph Workshop's services, we collect the following types of information:

• Account Information: Name, email address, phone number, mailing address when you register for a membership or create an account.
• Payment Information: Credit card details are processed securely through Stripe. We do not store card numbers on our servers.
• Booking Data: Tool reservations, class enrollments, attendance records, and scheduling preferences.
• Waiver & Safety Records: Signed liability waivers, safety course completion status, and background check consent.
• Facility Access: Building access code usage, building entry/exit logs, and door access records for security purposes.
• Usage Data: Browser type, IP address, pages visited, and interaction with our website for analytics and improvement.

2. How We Use Your Information

• Process memberships, bookings, and class enrollments
• Manage building access and security systems
• Send transactional emails (booking confirmations, class reminders, safety alerts)
• Improve our services and facility operations
• Comply with safety regulations and insurance requirements
• Communicate important updates about the workshop

3. Information Sharing

We do not sell your personal information. We may share limited data with:

• Payment Processors: Stripe processes payments securely on our behalf.
• Access Control: Avigilon Alta (formerly OpenPath) manages our door access system and receives your fob credentials.
• Background Check Services: When you consent, your information is shared with our background check provider.
• Class Instructors: Instructors receive student names and contact info for classes you enroll in.
• Legal Requirements: When required by law or to protect safety.

4. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data in transit
• Encrypted password storage (bcrypt hashing)
• Two-factor authentication (optional)
• Regular automated backups
• Role-based access controls for staff

5. Cookies

We use essential cookies to keep you logged in and maintain your session. We do not use third-party tracking cookies for advertising purposes.

6. Your Rights

You may:

• Access and update your personal information through your account dashboard
• Request deletion of your account and associated data
• Opt out of non-essential communications
• Request a copy of the data we hold about you

7. Data Retention

We retain your account data for as long as your membership is active. Waiver records are kept permanently as required by our insurance. Booking history is retained for 2 years. You may request account deletion at any time by contacting us.

8. Children's Privacy

Members must be 18 or older. Minors may participate in classes and access the facility only with a parent/guardian waiver on file. We collect minimal information about minors (name, date of birth) only for waiver and safety purposes.

9. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or announcement on our website. Continued use of our services constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or requests:

Triumph Workshop
Email: info@triumphworkshop.com
Phone: 972-942-4530
Address: 2501 Burbank Street, Dallas, TX 75235