Privacy Policy

Triumph Workshop's payment processing is handled by TBK Bank. For their privacy practices, please review TBK Bank's Privacy Policy

1. Information We Collect

When you use Triumph Workshop's services, we collect the following types of information:

• Account Information: Name, email address, phone number, mailing address when you register for a membership or create an account.
• Payment Information: Credit card details are processed securely through Stripe. We do not store card numbers on our servers.
• Booking Data: Tool reservations, class enrollments, attendance records, and scheduling preferences.
• Waiver & Safety Records: Signed liability waivers, safety course completion status, and background check consent.
• Facility Access: Building access code usage, building entry/exit logs, and door access records for security purposes.
• Usage Data: Browser type, IP address, pages visited, and interaction with our website for analytics and improvement.

2. How We Use Your Information

• Process memberships, bookings, and class enrollments
• Manage building access and security systems
• Send transactional emails (booking confirmations, class reminders, safety alerts)
• Improve our services and facility operations
• Comply with safety regulations and insurance requirements
• Communicate important updates about the workshop

3. Information Sharing

We do not sell your personal information. We may share limited data with:

• Payment Processors: Stripe processes payments securely on our behalf.
• Access Control: Avigilon Alta (formerly OpenPath) manages our door access system and receives your fob credentials.
• Background Check Services: When you consent, your information is shared with our background check provider.
• Class Instructors: Instructors receive student names and contact info for classes you enroll in.
• Legal Requirements: When required by law or to protect safety.

4. Data Security

We implement industry-standard security measures including: